Reference

How jackpotentry Handles Your Personal Information

This Privacy Policy explains exactly what personal data we collect when you open an account, make a deposit via PayPal or Venmo, or contact our support team — and what we do with it.

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jackpotentry How jackpotentry Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We handle your personal information with straightforward, auditable practices — not vague promises. Here is what that looks like in practice across four areas: data security, cookies, retention, and your right to make changes.

Account Security Your account is protected by SSL encryption and two-factor authentication. Payment credentials for PayPal and Venmo are never stored in plain text on our servers.
Cookies and Session Tracking We use session cookies to keep you logged in and to remember your preferred payment method — such as Play+ — across visits. You can clear these in your browser without losing your account.
Data Retention We keep your account data for as long as your account is active. After you close your account, we retain records only as long as state or federal law requires, then delete or anonymize them.
Your Right to Request Changes You can request access to your stored data, ask us to correct inaccuracies, or request deletion through the Privacy section of your account settings or via live chat.
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

Have a question about how we store your data, or want to request a copy of your account information? Our privacy support team handles these requests through three channels. We aim to acknowledge every privacy request within two business days and complete access or deletion requests within the window required by applicable law.

Live Chat Start a chat session from your account dashboard. Tell the agent this is a privacy request and they will route it to the correct team immediately.
Email Support Send your request to our privacy address listed in your account settings. Include your registered email so we can match the request to your account.
Account Settings Panel Navigate to Settings, then Privacy in your account. From there you can download your data file or submit a deletion request directly without contacting an agent.

Common Questions About Your Privacy at jackpotentry

These are the questions we hear most often about how we handle personal data. If your question is not covered here, reach out through live chat or the email address in your account settings.

We collect your name, email, date of birth, and the payment method you choose — PayPal, Venmo, or Play+. We also collect device and login data to keep your account secure.

No. Your PayPal email and Venmo handle are used only to process your deposits and withdrawals. We do not share payment credentials with advertisers or unaffiliated third parties.

Yes. Go to Settings, then Privacy in your account and submit a data-access request. We will prepare a downloadable file and deliver it within the timeframe required by applicable law.

Submit a deletion request from the Privacy section of your account settings or contact support via live chat. We complete deletion within the window required by applicable state law.

We use cookies for login state and payment-preference memory — for example, keeping Play+ as your saved method. You can clear or block cookies in your browser settings at any time.

We retain your records only as long as state or federal law requires after account closure. Once that period ends, your data is deleted or anonymized and no longer accessible to us.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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